Shipping
Kia Ora! Thank you for shopping with PEREHANA.
This page outlines our SHIPPING options for both domestic (within New Zealand) and international orders. We process orders and communications Monday through Friday, 10 AM to 4 PM NZST, excluding weekends and public holidays.
1. PROCESSING TIME
(Excluding Print on Demand products)
All orders placed will receive a confirmation email to the email address you have provided on your order. A tracking number will also be provided by email, once your item has been sent out.
Domestic
Orders are processed and sent out within 3-5 business days of your order being placed. Please allow an extra day if your address is rural.
International
Orders are processed and sent out within 7-10 business days of your order being placed.
Further information
- To ensure compliance with New Zealand customs regulations, necessary documentation is included with your international order.
- Any customs charges, duties, or taxes levied upon arrival in the destination country are the customer's obligation.
- We recommend reviewing your country's import regulations prior to placing an order.
2. DELIVERY SERVICE
(Excluding Print on Demand products)
Domestic
New Zealand Post will handle domestic deliveries within New Zealand. PEREHANA does not offer express or overnight delivery.
International
New Zealand Post will handle international deliveries. Please note delivery times vary depending on the destination country and the time of year your order is posted out.
Christmas Delivery Information
Please note that due to increased shipping demand during the holiday season, delivery times may be longer than usual. To ensure timely delivery before Christmas, please refer to our shipping cutoff dates
Digital Products
Our digital products, including e-gift cards and digital prints, are available for instant download and can be gifted immediately, making them a perfect last minute gift option.
3. SHIPPING RATES
(Excluding Print on Demand products)
Shipping costs are based on total order weight, calculated at checkout. Below are our shipping rates per region:
New Zealand
| Rates | Weight Range | Price (NZD) | What's Included |
|---|---|---|---|
| Economy | 0g-500g | $8.50 | Jewellery, Greeting cards |
| Standard | 501g – 1.5kg | $12.50 | Books, Single clothing item, Craft kits |
| Heavy Parcel | 1.501kg – 3kg | $22.00 | Multiple clothing/items, small/med Kākahu |
| Oversized | Over 3kg | $26.00 | Large Kākahu, Bulk/Oversized items |
✔ Free Shipping: Applies automatically to orders over $99 NZD after discounts. Excludes oversized/bulk items.
Australia
| Rates | Weight Range | Price (NZD) | What's Included |
|---|---|---|---|
| Economy | 0g-500g | $12.00 | Jewellery, Greeting cards |
| Standard | 501g – 1.5kg | $16.50 | Books, Single clothing item, Craft kits |
| Heavy Parcel | 1.501kg – 3kg | $26.00 | Multiple clothing/items, small/med Kākahu |
| Oversized | Over 3kg | $30.00 | Large Kākahu, Bulk/Oversized items |
Rest of World (ROW)
| Rates | Weight Range | Price (NZD) | What's Included |
|---|---|---|---|
| Economy | 0g-500g | $16.00 | Jewellery, cards, journals, small books |
| Standard | 501g – 1.5kg | $25.00 | Large books, single clothing item |
| Heavy Parcel | 1.501kg – 3kg | $40.00 | Multiple clothing/items, small/med Kākahu |
| Oversized | Over 3kg | Contact us | Bulk/Oversized orders |
General Notes
1. Besides NZ, craft kits and kākahu ship to Australia only (not available for ROW orders).
2. Free shipping (NZ$99+) applies after discounts.
3. Promo free shipping valid only for NZ.
4. Heavy items may incur extra fees.
5. As a non GST-registered business, no taxes are added to your order total.
If you require further information, contact us through our online contact form or email perehanadesigns@gmail.com
4. PRINT ON DEMAND (POD) PRODUCTS
Our Print on Demand products are custom made by a partner supplier and shipped directly to you by them. Due to the customised nature of Print on Demand products, processing times will be longer than other products in our store.
Processing requires 10-14 business days before shipping. Please take this into account when placing an order. Shipping times will also vary depending on your location, chosen shipping method and the time of year your order is posted out.
Separate Shipments
Since Print on Demand items are custom made, they may be shipped separately from other items in your order. You will receive separate tracking information for each shipment.
5. GIFT CARDS + DIGITAL DOWNLOADS
Gift Cards
Your eGift card will be delivered electronically to the email address you provided in your order. Please ensure your or the recipient's email address is entered correctly at checkout.
Digital Downloads
Your digital prints (downloads) will be delivered electronically to the email address you provided in your order. Please ensure your email address is entered correctly at checkout.
Since eGift cards and digital prints are electronic files, they can't be shipped physically.
6. DAMANGED OR LOST PACKAGES
If your physical package arrives damaged or your package is lost, please contact us within 24 hours at perehanadesigns@gmail.com for us to look into it further for you.
If you have trouble accessing or downloading your eGift card or digital print file, let us know at perehanadesigns@gmail.com We're here to help!
7. POLICY UPDATES
We may update this SHIPPING POLICY to reflect changes in our business, services or legal requirements. The "Last Updated" date below, shows the latest version
8. CONTACT US
If you have any questions about our SHIPPING POLICY, please contact us through our contact form at www.perehana.co.nz or email perehanadesigns@gmail.com alternatively our Business Address is
PEREHANA
PO BOX 559
GISBORNE 4040
Last Updated: 3 July, 2025