Terms of Service

Kia Ora! This website is operated by PEREHANA. These TERMS OF SERVICE govern your use of perehana.co.nz and the services provided by PEREHANA. These TERMS OF SERVICE apply to all users of www.perehana.co.nz.

Using our website or services constitutes your agreement to these Terms. Please read these TERMS OF SERVICE before accessing our website or services. If you do not agree with these Terms, we recommend you not access our website or use our services.

1. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your information (except credit card details) may be transferred unencrypted across networks and adapted for technical compatibility. Credit card information is always encrypted during transfer.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

2. USING PEREHANA SERVICES
Minimum age requirement to use our services is 16 or the age of majority in your jurisdiction. Using our services confirms your eligibility.

All PEREHANA created original content, including text, graphics, logos, and images, is protected by intellectual property laws. You may not use, reproduce, or distribute our original content without our written permission. Unauthorised use is strictly prohibited.

Our website (www.perehana.co.nz) may contain content such as product descriptions, images, and logos that are the intellectual property of our suppliers or other third parties. Unauthorised use of such content is strictly prohibited.

3. PRODUCT & SERVICES (If Applicable)
PEREHANA strives to provide accurate product information, but errors may occur. We reserve the right to correct them and update information at any time.

This information is provided "as is" for your reference and doesn't constitute any guarantees about the specific quality or suitability of any product. You're responsible for how you use our website (www.perehana.co.nz) and its information.

Product Availability & Descriptions

  • Selection and availability of products may change.
  • We strive for accurate product images, but color display may vary by device.
  • We reserve the right to limit quantities sold and discontinue products.
  • Prices and descriptions are subject to change at any time.

4. PRINT ON DEMAND (POD) PRODUCTS
Customisation & Variability
By purchasing a Print on Demand product, you acknowledge that there may be slight variations in color, design, and placement due to the custom manufacturing process. We strive to produce each item as accurately as possible to the design shown.

5. EGIFT CARDS + DIGITAL DOWNLOADS
EGIFT CARDS
eGift cards can be redeemed at www.perehana.co.nz for any product or service available in our store. eGift cards cannot be used to purchase additional eGift cards. eGift cards are valid for three (3) years from the date of purchase, in accordance with New Zealand law. Any remaining balance after this period will expire and cannot be redeemed. eGift cards are non refundable and cannot be exchanged for cash.

DIGITAL DOWNLOADS
1. Personal Use Only
This digital product is for your personal use only. You may print it for personal display or use it digitally for your own non commercial purposes.

2. Prohibited Uses

  • You may not resell, redistribute, share, or gift the digital files to others.
  • You may not use the digital files for any commercial purposes, including selling printed versions or using them in products for resale.
  • You may not modify the digital files and claim them as your own.

3. Copyright
All digital products are the intellectual property of PEREHANA. Purchasing this product does not transfer ownership or copyright.  Any commercial use, reproduction, or distribution of the digital downloads without written permission from PEREHANA is strictly prohibited.

4. One Time Download
The download link provided will expire after it has been used and can only be accessed once. Please ensure you save and back up your files securely.

5. Non Refundable
Digital files are accessible immediately upon purchase. Due to the digital nature of these products, all sales are final and non refundable.

eGift cards and digital downloads are electronic files, they can't be shipped physically.

6. PURCHASE ORDERS & PAYMENTS
By placing an order with PEREHAHA, you agree to provide accurate, up to date and complete account information when placing an order at checkout. Please keep your contact details (email, phone number) and payment information current to ensure smooth transactions and communication.

We reserve the right to cancel, refuse or limit quantities on any order fulfilment for any reason including product availability or payment verification issues. In the event of a cancellation, we will notify you by email or phone and process a full refund to your original payment method.

To process payments we use secure third party payment processors for your transactions. Please refer to their terms and policies for more information.

7. ORDER CANCELLATIONS & CHANGES
We reserve the right to cancel or limit quantities on any order. This may include orders with the same customer information, billing address, or shipping address. We will try to notify you by email or phone if we make changes to your order. We may also limit orders that appear to be placed by resellers.

Print on Demand
Orders for Print on Demand items can only be cancelled within 6 hours of purchase. After this period, the production process begins and the order cannot be cancelled. Please take this into consideration before placing a Print on Demand order.

For more information on returns and refunds, please refer to our RETURNS & REFUNDS Policy.

8. USER CONTENT
Submitting creative ideas, suggestions, or other content ("User Content") is voluntary. By submitting User Content, you grant us the right to use it without restriction.

We are not obligated to keep it confidential, pay you for it, or respond to it.
We may remove content we deem unlawful, offensive, or in violation of these Terms of Service.

Your Responsibilities
You are responsible for ensuring your User Content doesn't violate anyone's rights (copyright, trademark, etc.) and doesn't contain harmful material.
You may not mislead us about the origin of your content.

9. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

For more information, refer to our PRIVACY Policy.

10. RELATED POLICIES
We recommend reviewing our detailed RETURNS & REFUNDS, SHIPPING, and PRIVACY policies before making a purchase. These policies are available on our website (perehana.co.nz) and are incorporated into these Terms by reference.

11. UPDATES & CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify or replace any part of these TERMS OF SERVICE at any time. The "Last Updated" date at the bottom of this page will indicate the most recent changes. It is your responsibility to check this page for changes. Your continued use of our website (perehana.co.nz) and our services constitutes acceptance of any changes. You can review the most current version of the TERMS OF SERVICE at any time on this page.

Any new features or tools which are added to the current store (perehana.co.nz) shall also be subject to the TERMS OF SERVICE.

12. USE OF SHOPIFY PLATFORM
This website (perehana.co.nz) is operated by PEREHANA ("we," "us," or "our"). We utilise the Shopify platform to provide our e-commerce services. Your use of our online store is subject to both these TERMS OF SERVICE and the Shopify Terms of Service, which can be found at https://www.shopify.com/legal/terms. In the case of any conflict between these TERMS OF SERVICE and the Shopify Terms of Service, these TERMS OF SERVICE shall prevail with respect to your use of our online store.

13. THIRD PARTY LINKS
Our website may contain links to third party websites we don't control. We are not responsible for the content or practices of these sites. We recommend you review their terms of service and privacy policies before using them.

14. PRICE CHANGES & SERVICE MODIFICATIONS
We reserve the right to adjust product prices without prior notice.
We may modify or discontinue the service (or any part of it) at any time.
In such cases, we won't be liable to you or any third party.

15. ERRORS & UPDATES
We strive for accuracy, but there may be occasional errors on our site (descriptions, pricing, etc.). We reserve the right to correct them and change information without notice. We don't guarantee information is always up to date.

16. PROHIBITED USES
In addition to the general TERMS OF SERVICE, you agree not to use our website for:

  • Illegal activities
  • Infringing on intellectual property rights (yours or others)
  • Harassment, discrimination, or hate speech
  • Submitting false information
  • Uploading viruses or malicious code
  • Collecting personal information about others
  • Spam or other deceptive practices
  • Obscene or immoral purposes
  • Interfering with website security

We can terminate your account for violating these terms.

17. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We strive to provide the best possible service, but unforeseen issues can arise.

  • We can't guarantee the service will always be uninterrupted, secure, or error-free.
  • We may occasionally need to take the website down for maintenance.
  • You agree that using our website is at your own risk.
  • We (PEREHANA, our staff, affiliates, etc.) are not liable for any damages arising from your use of our services, the website or products purchased through it.

Note: Some legal jurisdictions have limitations on excluding liability. In those cases, our liability will be limited to the maximum extent permitted by law.

By using our website, you acknowledge these terms. For more information, refer to our PRIVACY Policy.

18. INDEMNIFICATION
You agree to compensate PEREHANA (including our affiliates, staff, etc.) for any legal fees or claims arising from your violation of these TERMS OF SERVICE or any applicable laws.

19. TERMINATION
This agreement can be terminated by either you or us.

  • You can terminate by letting us know you no longer want to use our services or by stopping use of the website.
  • We can terminate if we believe you violate these TERMS OF SERVICE.
  • Termination doesn't erase your obligations before termination (e.g., any outstanding payments).

20. GOVERNING LAW
These TERMS OF SERVICE and any separate agreements are governed by New Zealand law and interpreted according to the courts of New Zealand.

21. ENTIRE AGREEMENT
These TERMS OF SERVICE, along with any other policies posted on our website (perehana.co.nz), are the complete agreement between you and PEREHANA. They govern your use of our service and website (perehana.co.nz) and supersede any prior agreements.

22. CONTACT US
If you have any questions about these TERMS OF SERVICE, please contact us through our contact form at perehana.co.nz or email perehanadesigns@gmail.com alternatively our Business Address is

PEREHANA
PO BOX 559
GISBORNE 4040

Last updated 4 March, 2025